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StepChange Debt Charity Reviews

Rated
Exceptional
Service
4.9
/5

5

4

3

2

1

2,406

128

18

10

21

2,583

ratings over the past year

Displaying all 19,512 reviews
Trusted Customer
2 hours ago
Date of purchase: 01/07/2024
Saved me at a time where I felt I had no way to turn as debts were spiralling out of control
Trusted Customer
6 hours ago
Date of purchase: 01/07/2024
Before StepChange I have many stress and depression. There were 2 agencies I contacted for debt solutions and they were charging me more than I afford that is why I closed their contracts and contact
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Trusted Customer
6 hours ago
Date of purchase: 01/07/2024
Trusted Customer
8 hours ago
Date of purchase: 01/07/2024
The stress of debt was quite literally suffocating me. It was making me feel sick and I couldn’t sleep. Without exaggeration I was suicidal and had lost the will to carry on. I truly believe Step Chan
...
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Trusted Customer
9 hours ago
Date of purchase: 01/07/2024
Extremely understanding and supportive of my personal circumstances. Helped me organise a more convenient and affordable debt resolution. Overall a very pleasant experience.
Trusted Customer
9 hours ago
Date of purchase: 01/07/2024
Really kind, supportive and compassionate people, when you don't know where to turn or how your going to get out of serious debt they give you great advice and help with it all, so glad I called them
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Trusted Customer
9 hours ago
Date of purchase: 01/07/2024
It is a very good service. The staff are very helpful and not judgemental. It is so difficult these days with all that has happened in the past with COVID causing so much hardship and inflation.
Trusted Customer
9 hours ago
Date of purchase: 01/07/2024
The support and guidance from StepChange, both via the online portal and by telephone was a godsend. Having someone take the time to listen, understand give advice, helped lift a huge weight off. I'm
...
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Trusted Customer
10 hours ago
Date of purchase: 01/07/2024
Stepchange have been a great help for me in finding a workable solution to my debt problems. Whenever I've spoke with them on the phone the staff have been extremely helpful and friendly. They also
...
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Trusted Customer
10 hours ago
Date of purchase: 01/07/2024
Good service
About StepChange Debt Charity
With over 30 years of experience, StepChange has helped millions of people deal with their debts and take control of their finances. You can take a look our reviews to see what our clients think of us. Here are some of the reasons people choose us: Free debt advice You don’t pay anything for our help. We look at your personal situation and recommend the best solutions for free. Putting people first We always come from a place of compassion and base our advice on your personal situation. Instant online help You can use our online tools anytime, so you can get help at your own pace. Expert advisors If you would rather speak to someone, our team of friendly advisors can help you take control of your debts. UK’s largest debt charity We help hundreds of thousands of people every year and have been for over 30 years. Regulated debt advice We are regulated by the Financial Conduct Authority (FCA) so you can be sure the advice you are getting is right for you.
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123 Albion Street, Merrion Centre, Leeds, West Yorkshire, LS2 8ER, United Kingdom
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About StepChange Debt Charity
With over 30 years of experience, StepChange has helped millions of people deal with their debts and take control of their finances. You can take a look our reviews to see what our clients think of us. Here are some of the reasons people choose us: Free debt advice You don’t pay anything for our help. We look at your personal situation and recommend the best solutions for free. Putting people first We always come from a place of compassion and base our advice on your personal situation. Instant online help You can use our online tools anytime, so you can get help at your own pace. Expert advisors If you would rather speak to someone, our team of friendly advisors can help you take control of your debts. UK’s largest debt charity We help hundreds of thousands of people every year and have been for over 30 years. Regulated debt advice We are regulated by the Financial Conduct Authority (FCA) so you can be sure the advice you are getting is right for you.